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The study compares the corporate social responsibility (CSR) actions of two sectors of hospitality, tourism and travel (hotels and airlines) by researching what Six Sense hotels (a hotel brand) and Air Canada (an airline company) have been doing in order to respond to the 17 Sustainable Development Goals (SDGs) and how they apply the concept of CSR in their operational activities. The article also considers how these activities align with quality-of-life (QoL) dimensions and contemporary CSR dimensions.

Provides a detailed comparative, case study analysis of the reported CSR practices of companies in different sectors of the hospitality and tourism industry based on competitive strategy; environmental protection; internationalization of CSR; and transparency and accountability. The impact of the varied initiatives on quality of work life (QWL) and QoL is also considered together with implications for the circular economy (CE).

Analysis of the two case study examples suggests that these companies' activities are designed to promote sustainability. The findings also suggest that there is a positive relationship between CSR activities and QoL that the case study companies are aware of this and are doing all they can to sustain this relationship given the benefits it yields.

Uses case study analysis of Six Senses Hotels Resorts & Spas and Air Canada to conduct a comparative analysis of the reported CSR practices of companies in different tourism sectors based on competitive strategy; environmental protection; internationalization of CSR; and transparency and accountability.

This study aims to outline the rationale for the theme issue question and introduces articles written by MBA students at Les Roches Global Hospitality Education, Switzerland. The issue provides best practice examples of corporate social responsibility in hospitality settings and explores the outcomes and implications for employee quality of life.

This study provides a descriptive review of the theme issue approach and the ways in which industry case study examples have been integrated with a review of literature to analyse the ways in which corporate social responsibility initiatives are increasingly focusing on work–life balance and quality of life considerations.

During their analysis and case study research, the MBA group found that the provision for quality of life outcomes has been enhanced in recent years by hospitality and tourism firms, and that since the onset of the pandemic, momentum has been building. Yet, a bigger and more complex question relates to work–life balance – a critical component of quality of life outcomes – and whether it is transferable to society as a whole.

The aim of this theme issue is to explore the linkages between work–life balance, corporate social responsibility and the concept of circular economic thinking and how this impacts on quality of life. The authors argue that by better understanding these relationships, it is possible to contribute to the longer-term goal of sustainability and sustainable development. In part, this is because work life provisions are not only applicable at the micro level (firms) but also at the macro level (society), the latter through enhanced focus on circular economic thinking and practice.

This study aims to summarize and review the contributions made to the theme issue and observe that synergistic relationships between micro and macro levels of corporate social responsibility initiatives are needed to enable quality of life measures to be embedded in circular economic thinking and practice.

This study reviews the contributions made by each article in the theme issue with reference to case study examples of contemporary corporate social responsibility initiatives implemented in hospitality and tourism settings.

This theme issue sought to showcase how work–life balance provisions help to stabilize employee turnover, and that further to this, quality of life enhancements via corporate social responsibility initiatives at the micro or company level can stimulate circular economic strategies at the macro or societal level. This can play a key role in securing the Sustainable Development Goals, especially Goal number 3 (good health and well-being).

This summary argues that enhanced corporate social responsibility initiatives could shorten the journey to sustainability by focusing on improving societal and personal levels of quality of life. Only then will work–life balance measurements become more transferable from micro to macro perspectives through circular economic thinking and action. Hence, it is clear that work–life provisions are powerful drivers in the journey toward sustainability.

The purpose of this paper is to examine the existence and profile consumer segments based on dissonance in Indian apparel fashion retail market.

This study is based on cognitive dissonance theory (CDT) and analyses data using cluster and discriminant analysis on a sample (n = 354) from India.

The findings revealed three dissonance segments among consumers based on the intensity of dissonance experienced. This study also validated the clusters and profiled each segment. In doing so, the three clusters exhibited unique differences with respect to purchase and socio-demographic characteristics. Moreover, high dissonance segments were found to inversely impact customer’s satisfaction, loyalty and overall perceived value and positively impact tendency to switch.

Understanding the existence of cognitive dissonance (CD) patterns among consumers is critical for fashion apparel retailers. This paper offers unique insights into the specialties of each dissonance segment that assists the marketers to frame appropriate strategies to target them.

This paper advances knowledge on consumer behavior by highlighting the significance of CD.

Consumers and businesses are becoming increasingly conscious of sustainable business practices and are often willing to pay a premium for responsibly sourced and manufactured products. Many countries and organizations have implemented regulations and standards for sustainability and companies face penalties or are barred from exporting for not meeting the requirements. Rooted in the resource-based view theory, this study aims to test a moderated mediation model to improve the sustainability performance of exporting firms.

Textile firms generating more than 25% of export revenues were targeted for this research. The data collected from 245 middle management-level employees were tested for reliability and validity. The structural equation modelling in AMOS 26 was used to test hypotheses.

Organizational readiness for green innovation (ORGI) has a direct positive effect on sustainability performance. The mediation analysis implies that ORGI translates into sustainability performance through improvement in green innovation performance. The moderating effect of knowledge integration highlights the importance of being prepared internally and actively seeking and incorporating external knowledge to improve green innovation performance.

The findings offer a solid foundation for informed decision-making, policy development and strategies to improve sustainability performance while aligning with the global nature of the textile industry and its inherent challenges. The proposed model and practical implications guide policymakers and managers of exporting firms to foster a culture of green innovation to leverage the effect of their readiness for green innovation on sustainability performance.

This study aims to ground the assessment of the various costing perspectives associated with the dynamics of processed food supply chains (FSCs), for questing the avenues of profitability within a food processing enterprise.

This study underpins the development of the relation hierarchical model, binding the cluster of the key costing enactors, with the various incurred costs in the food supply chain performance system. The developed model is seeded by the inputs gathered from the case enterprises under consideration, which is further contemplated by extending the fundamentals of bipolar fuzzy sets with the methodology of ELECTRE-II.

Secured primacies owing to the mutual correspondence between the costing cluster reveal the impact of procurement cost in the dynamics of FSC. Furthermore, an inference is grounded relative to the other entities of total costs like investment, production, transportation, distribution and retailing by considering the perspective of a case enterprise. It yields that procurement costing procedurals need to be deliberated supremely, considering the vitality of the costing perspective associated with the other procedurals of the case enterprise.

The framework developed in the presented work clusters the various costing enactors along with the costings in processed FSCs, binding its holistic perspective rather than the discrete approach. The present research work provides an origin to explore the various miniatures more precisely succeeding to secure primacies for upscaling the profit-cost notions. As costing determines the avenues bundled with the production and consumption of various food commodities.